Privacy Policy – Aether Detailing Last updated: [08/12/2025]   Aether Detailing (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website or contact us. We follow the requirements of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.1

 

Information We Collect: We only collect the information you provide directly through our contact form: Name, Phone number Email address, Car make and model Any message you submit We do not currently use Google Analytics, tracking tools, or any cookies other than those essential for website functionality.

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2. How We Collect Your Information: We collect your data when you: Submit a form on our website Contact us by email, phone or social medial form submissions are sent directly to our email inbox.

 

3. How We Use Your Information: We use your information to: Respond to your enquiry Provide quotes or booking information Manage your detailing appointment Keep basic records for business purposes We do not send marketing emails unless you have given clear consent. In the future, if we choose to send marketing emails, we will only do so if: You have opted in, or You give us permission after your detailing appointment You can opt out at any time.

 

4. Our Legal Basis for Using Your Data: Under UK GDPR, the lawful bases we rely on are: Legitimate Interest – to respond to enquiries and provide our services Contract – when you book a service with us Consent – if you choose to receive marketing messages

 

5. How We Store and Protect Your Data Your data is stored securely in our business email system. We protect your data through: Password-protected devices Secure email systems Limited access only to staff who need it We never sell or share your personal information with third parties for marketing.

 

6. Data Retention: We keep your information only for as long as necessary: General enquiries: up to 12 months Customer records (after booking): up to 6 years for legal and accounting reasons After this, your data will be securely deleted.

 

7. Who We Share Your Data With: We do not share your personal information with any third parties except: Service providers we use for email hosting or IT support Legal or regulatory bodies if required by law We never sell your data.

 

8. Your Rights Under UK GDPR: You have the right to: Access the data we hold about you Correct inaccurate information Delete your data (“right to be forgotten”)Withdraw consent for marketing Restrict or object to certain types of processing Complain to the ICO (Information Commissioner’s Office)If you want to exercise any of these rights, you can contact us anytime using the details below.

 

9. Cookies We currently do not use cookies for analytics or tracking. If this changes, we will update this Privacy Policy and add a cookie banner.

 

10. Contact Us: If you have any questions about this Privacy Policy or your data, you can contact us at: Aether Detailing Email: [Aetherdetailinguk@gmail.com]Phone: [+44 739 1035994]